IKUSI
The Senior Support role at Ikusi is responsible for proactively and reactively addressing, diagnosing, and resolving client issues across various supported platforms. The position involves documenting all requirements and incidents in the ITSM tool, handling intermediate to high-complexity second-level cases, and ensuring continuous follow-up until satisfactory resolution, including escalations to factory or specialists.
Headquarters
Donostia, Basque Country, Spain
Company Size
501-1000 employees
Founded
1971
We offer tech solutions. Our company specializes in digitalization and cybersecurity services for businesses."
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for IKUSI.
IKUSI didn’t post a salary, so this is our estimate from similar listings.
51% below the average for this role