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Senior Systems Administrator, Systems Support at Carvana - ApplyBlast

Senior Systems Administrator, Systems Support

Carvana

4 months ago

3.0 on Glassdoor

Tempe, AZ

Onsite

Full Time

Senior

1 applicant

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About this role

A senior Systems Administrator at Carvana leads the technical support team by resolving escalated Tier 3 issues, mentoring junior associates, and optimizing IT infrastructure. The role involves managing Windows servers, Active Directory, and virtualization platforms while collaborating with stakeholders to implement new policies and automate workflows. Ideal candidates will bridge the gap between customer-facing support and backend system administration to drive operational efficiency.

Responsibilities

Resolve escalated Tier 3 technical issues through complex troubleshooting
Mentor and coach Associate Systems Administrators on technical skills
Administer and maintain Windows Server infrastructure and Active Directory
Create and implement new IT policies and procedures for production
Automate operational workflows using PowerShell scripts

Skills

About Carvana

carvana.com

Headquarters

Tempe, Arizona, United States

Company Size

10001+ employees

Founded

2012

View Profile

Carvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.