Senior Team Lead Customer Support - Financial Services
Pennylane
About this role
Pennylane is a rapidly growing FinTech company that offers innovative accounting and financial management solutions for SMEs and accounting firms. As it expands into the European market, the company seeks a Senior Support Team Lead to oversee its banking support operations, combining strategic leadership with operational excellence in a flexible, international environment.
Skills
About Pennylane
pennylane.techPennylane is a fintech accounting platform that helps small and mid-sized businesses and their accountants manage bookkeeping, invoicing, payments and cash flow. It combines cloud accounting software with bookkeeping services, bank and payment integrations, and automation to reduce manual data entry and speed up reconciliation. The product includes collaborative workflows, real-time dashboards, reporting and cash‑flow forecasting so companies and their accountants can work together more efficiently. Headquartered in France, Pennylane has expanded into other European markets such as Germany.
Recent company news
Stock TitanSouth Korea funds Xanadu-ETRI push to design fault-tolerant quantum algorithms
1 day ago
International Accounting BulletinAccounting software platform Pennylane raises $205m
1 month ago
Bloomberg.comSequoia-Backed Pennylane Eyes Funding at $4.3 Billion Valuation
Nov 24, 2025
The SaaS NewsPennylane Raises €175 Million in Funding
1 month ago
Private Equity InsightsTCV and Blackstone back Pennylane at $4.25bn valuation
1 month ago
About Pennylane
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Pennylane.
Salary
$134k – $179k
per year
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