Senior Tech Lead

A Senior Technical Support Engineer at Temenos resolves critical banking infrastructure issues and leads the deployment of automated corrections in live production environments. The role involves conducting root cause analysis for complex client escalations, acting as a single point of contact for banking partners, and providing product knowledge transfer to internal teams. Responsibilities include handling high-priority Sev1 incidents, assisting with UAT and production rollouts, and developing custom logic to meet specific regulatory reporting requirements for global banks.