Senior Technical Account Engineer
Thomson Reuters(1 month ago)
About this role
A Technical Support Engineer based in Madrid who blends technical account management with advanced L2 service engineering to act as a strategic technical partner for global media and sports clients. The role focuses on driving customer success with Reuters products, optimizing service delivery, and supporting high-profile enterprise accounts. It emphasizes building long-term client relationships and contributing to continuous improvement of platforms and processes.
Required Skills
- Account Management
- Incident Management
- Video Streaming
- Cloud Platforms
- CDNs
- Networking
- Security
- DRM
- OTT
- ITIL
+2 more
Qualifications
- Bachelor's Degree in Computer Science, Engineering, Media Technology, Telecommunications, or related field
- AWS Certified Solutions Architect
- Azure Solutions Architect
- ITIL Foundation
- Six Sigma Yellow Belt
- Agile/Scrum Certification
About Thomson Reuters
tr.comThomson Reuters empowers professionals with cutting-edge technology solutions informed by industry-leading content and expertise.
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