Senior Technical Account Manager

Cloudflare Events(1 month ago)

OnsiteFull TimeSenior$153,753 - $206,313 (estimated)Customer Success

About this role

The Technical Account Manager (TAM) at Cloudflare owns the post-sales support experience for large Enterprise customers, acting as the primary technical point of contact and advocate. The role focuses on optimizing customer Cloudflare deployments and aligning technical solutions with customer roadmaps while capturing feedback to influence product development. This position sits within the Customer Success organization and works closely with Product, Engineering, Account Teams, and Professional Services to ensure high customer satisfaction and retention.

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Required Skills

Networking
BGP
OSPF
IPSec
GRE
Firewalls
IPS
DDoS Mitigation
WAF
System Integration

+15 more

About Cloudflare Events

cloudflare.com

Cloudflare is a global edge network and security platform that helps businesses connect, protect, and build on the Internet. It offers CDN, DDoS mitigation, managed DNS, WAF, zero-trust access, and developer services like Cloudflare Workers to run code at the edge. Cloudflare's products improve application performance and reliability while reducing complexity and cost for enterprises, developers, and consumer sites worldwide. The company emphasizes broad global coverage, low latency, and integrated security and performance features delivered from its distributed points of presence.