Senior Technical Account Manager

Snowflake(1 month ago)

HybridFull TimeSenior$142,911 - $190,704 (estimated)Global Support

About this role

A Senior Technical Account Manager at Snowflake serves as the post-sales technical lead for assigned enterprise customers, providing expert guidance on their workloads and facilitating issue resolution by collaborating with support and cross-functional teams. The role requires developing a deep understanding of customer environments, driving growth through strategic engagement with stakeholders, and actively educating customers post-production. The ideal candidate will have extensive technical expertise, particularly in cloud environments and data management, and will leverage their skills to resolve complex escalations while building strong customer relationships.

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Required Skills

Technical Leadership
Customer Relationships
Technical Guidance
Workload Management
Collaboration
Technical Expertise
Issue Resolution
Performance Monitoring
Database Management
Data Engineering

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Qualifications

B.S. or M.S degree in Computer Science, Information Systems, Engineering, or equivalent practical experience
Snowflake, AWS, GCP, or Azure Cloud Certification(s) preferred
Snowflake SnowPro Advanced Certification is strongly preferred

About Snowflake

www.snowflake.com

Snowflake, Inc. is a cloud-based data warehousing company that provides a highly scalable and reliable platform for data storage, processing, and analytics. Known as the Snowflake Data Cloud, it empowers organizations to seamlessly manage and analyze their data, leveraging AI and advanced analytics tools without the complexity of traditional data management solutions. Snowflake's architecture eliminates data silos, enabling real-time collaboration and driving innovation across various industries. Its user-friendly interface and robust security features make it a preferred choice for businesses looking to harness the power of their data effectively.