Senior Technical Account Manager

Robinhood(1 month ago)

HybridFull TimeSenior$106,000 - $160,000Technical Account Management

About this role

The Technical Account Manager (IC5) on the Bitstamp by Robinhood team serves as a trusted technical partner to institutional clients, owning relationships through onboarding, integration, and live trading. The role interfaces with product, engineering, and support to ensure smooth integrations and reliable trading operations for large financial institutions. It is a high-visibility, customer-facing position based in New York that requires strong technical understanding of crypto markets and trading infrastructure.

View Original Listing

Required Skills

Technical Onboarding
API Integration
Account Management
Log Analysis
Debugging
Metrics Review
Issue Reproduction
Client Communication
Stakeholder Collaboration
Problem Solving

+7 more

About Robinhood

robinhood.com

Robinhood is a financial services and brokerage platform offering 24/5 commission-free trading and investing in stocks, ETFs, options, and cryptocurrencies via web and mobile apps. It provides retail investors easy-to-use tools — including fractional shares, real-time market data, advanced order types, and optional margin and premium features (Robinhood Gold) — to lower barriers to entry. Known for its clean, consumer-focused interface and mission to democratize finance, Robinhood also notes that terms, fees, and regulatory oversight may apply.