Senior Technical Account Manager
United States - Genesys Cloud Services, Inc.
About this role
A Senior Technical Account Manager (Senior TAM) based in Japan at Genesys ensures the technical success and platform adoption of Genesys Cloud customers. The role builds and nurtures long-term customer relationships, acts as a trusted technical advisor across technical and executive stakeholders, and collaborates cross-functionally to drive strategic outcomes and continuous improvement.
Skills
Qualifications
About United States - Genesys Cloud Services, Inc.
genesys.comRocket is a performance optimization tool designed to enhance website loading speed and overall user experience. By automatically optimizing scripts and implementing lazy loading technologies, it ensures that essential content is prioritized while reducing unnecessary resource loading. The platform is particularly beneficial for developers looking to improve site speed on both mobile and desktop, leading to increased engagement and better search engine rankings. Rocket's solutions are known for their ease of integration and effectiveness in boosting website performance metrics.
Recent company news
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1 week ago
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Oct 14, 2025
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Jul 30, 2025
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Apr 15, 2025
Business WireGenesys Appoints Allen Chiu as Chief Legal Officer
Jun 16, 2025
About United States - Genesys Cloud Services, Inc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$137k – $184k
per year
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