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Senior Technical Account Manager at DigitalOcean - ApplyBlast

Senior Technical Account Manager

DigitalOcean

5 months ago

3.6 on Glassdoor

Seattle, Washington

Hybrid

Full Time

Senior

1 applicant

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About this role

As a Senior Technical Account Manager at DigitalOcean, you will partner with critical business customers to ensure they receive strategic guidance and resources for scaling their cloud deployments. You will leverage deep technical knowledge of cloud infrastructure to design architectures, drive retention, and maximize the value of the DigitalOcean platform for key accounts. This role requires acting as the voice of the customer by collaborating across engineering and support teams to resolve complex challenges and influence product development.

Responsibilities

Design and plan custom cloud infrastructure architectures for critical customers
Manage and grow key client accounts while driving retention and expansion
Collaborate with engineering teams to resolve complex technical escalations
Conduct quarterly business reviews to align cloud strategies with business goals
Develop tools and scripts to streamline technical engagement processes

Skills

Qualifications

AWS CertificationGCP CertificationAzure CertificationLinux CertificationRHCSA or RHCE

About DigitalOcean

digitalocean.com

Headquarters

Broomfield, Colorado, United States

Company Size

1001-5000 employees

Founded

2012

View Profile

DigitalOcean is an AI-native cloud platform offering a fully integrated stack spanning GPU infrastructure, inference engine, managed agents, and core cloud services such as Droplets, managed Kubernetes, managed databases, and storage. The platform is purpose-built for running AI products in production, supporting use cases from serverless and dedicated inference to large-scale agentic workloads, with over 70 open and frontier models available on a single endpoint. DigitalOcean owns its own silicon and data center infrastructure across 20 global locations, delivering predictable economics and developer-friendly tooling for startups, SMBs, and AI-focused teams.