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Senior Technical Account Manager at Block - ApplyBlast

Senior Technical Account Manager

Block

1 month ago

3.6 on Glassdoor

Sydney, New South Wales, Australia

Onsite

Full Time

Senior

0 applicants

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About this role

Block is seeking a Senior Technical Account Manager to serve as a trusted technical partner for Afterpay and Cash App merchants in Australia, focusing on post-sales technical partnership to drive merchant growth and commercial outcomes. The role involves leveraging deep product and technical expertise to proactively enable merchants, resolve integration issues, and ensure they fully leverage payment capabilities. This hands-on position requires collaboration across product, engineering, and sales teams to translate merchant needs into technical solutions that deliver measurable results.

Responsibilities

Analyze and solve integration issues using HTML, CSS, and JavaScript
Manage merchant portfolios to drive growth and feature adoption
Conduct technical reviews and monitor integration health using KPIs

Skills

About Block

block.xyz

Headquarters

Oakland, California, United States

Company Size

10001+ employees

Founded

2009

View Profile

Block, Inc. builds technology to increase access to the global economy by connecting businesses and consumers across commerce, payments, and financial services. Its ecosystem includes Square (merchant point‑of‑sale, payments, hardware and business tools), Cash App (peer‑to‑peer payments, banking, investing and crypto), Afterpay (buy‑now‑pay‑later), TIDAL (music streaming), Bitkey (blockchain/security products) and Proto (R&D and product incubation). Block offers payments processing, merchant services, lending, payroll, subscriptions, developer APIs and integrated hardware aimed at simplifying commerce for small businesses and individuals. The company emphasizes developer-friendly tools and consumer apps to expand financial inclusion globally.