Senior Technical Consultant, IT Operations Management (ITOM) Workflow Products Expert Implementation Services
ServiceNow
About this role
The Senior Technical Consultant, ITOM Workflow at ServiceNow is a technical expert responsible for configuring and supporting ITOM products to help customers improve their IT operations and achieve business outcomes. The role involves leading design workshops, developing integrations, guiding customer documentation, and supporting delivery projects.
Skills
About ServiceNow
servicenow.comServiceNow is a cloud-based platform that automates and manages enterprise workflows across IT, HR, customer service, security, and other business functions. Its Now Platform combines low-code app development, AI and automation, workflow orchestration, and analytics to digitize processes and connect previously siloed teams. Core offerings include IT service management (ITSM), IT operations, customer and HR service delivery, security operations, and industry-specific workflow apps. Organizations use ServiceNow for faster issue resolution, improved visibility, extensible integrations, and scalable operational efficiency.
About ServiceNow
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for ServiceNow.
Salary
$118k – $160k
per year
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