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© All Rights Reserved. ApplyBlast.com
Tread
Tread is seeking a Senior Technical Customer Success Manager to own complex technical escalations and bridge the gap between customers, Product, and Engineering. As a foundational hire for the new Customer Ops team, the role involves building AI-powered support systems, defining escalation standards, and converting technical feedback into actionable product input. Success requires hands-on queue management, strategic account support, and the ability to translate technical concepts into clear recommendations for stakeholders.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Tread.