Mastercard
The Senior Technical Program Manager provides Tier 1 and Tier 2 support for Jira Cloud users across Mastercard programs, ensuring seamless onboarding, issue resolution, and vendor coordination. This role involves working closely with engineering, product, and vendor teams to maintain operational excellence and drive the adoption of Jira Cloud and integrated tools like Aha! and X-ray. The position requires managing user escalations, facilitating program onboarding, and supporting configuration and migration efforts.
Headquarters
Purchase, New York, United States
Company Size
10001+ employees
Founded
1966
Conectamos e impulsionamos uma economia digital inclusiva que beneficia pessoas, empresas e governos em todo o mundo, tornado as transações seguras, simples e acessíveis.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Mastercard.
Mastercard didn’t post a salary, so this is our estimate from similar listings.