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Senior Technical Services Engineer at WEKA - ApplyBlast

Senior Technical Services Engineer

WEKA

27 days ago

Remote

Full Time

Senior

0 applicants

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About this role

The Senior Technical Services Engineer ensures customer success by providing technical expertise and resolving complex infrastructure issues for top-tier clients. This role involves collaborating with account teams, engineering, and partners to address technical needs, monitor systems, and enhance product supportability. The position requires strong troubleshooting skills in Linux-based environments and proficiency in networking and automation scripting.

Responsibilities

Serve as primary technical liaison between customers and Engineering to address feature gaps and reliability concerns
Troubleshoot and resolve complex technical issues while reproducing customer problems in lab environments
Monitor WEKA systems using remote monitoring tools and provide feedback to engineering to enhance product supportability

Skills

About WEKA

weka.io

Headquarters

Campbell, California, United States

Company Size

201-500 employees

Founded

2013

View Profile

WEKA is an accelerated infrastructure company that provides NeuralMesh, an AI Data Platform (AIDP) purpose-built for agentic AI workloads. Its ecosystem includes NeuralMesh Axon (GPU-native AI storage), WEKApod (turnkey AI storage appliances), and Augmented Memory Grid (which extends GPU memory up to 1000x), enabling enterprises to eliminate latency, maximize GPU utilization, and reduce AI infrastructure costs. WEKA serves AI innovators, research teams, and enterprises across industries such as healthcare, financial services, energy, and media, supporting use cases from AI model training and inference to generative AI and high-performance computing.