Senior Technical Specialist, Network & Security
NTT DATA,(1 month ago)
About this role
The Networking Remote Technical Support Engineer (L4) at NTT DATA is an advanced engineering role providing remote technical support to clients by identifying, diagnosing, and resolving network incidents to restore service and meet SLAs. The role emphasizes proactive incident management, knowledge creation, and collaboration with clients, vendors, carriers, and internal teams.
Required Skills
- Networking
- Routing
- Switching
- Wireless
- Troubleshooting
- Remote Support
- Incident Management
- Documentation
- Customer Service
- Root Cause
+4 more
Qualifications
- Bachelor's Degree in Information Technology
- Cisco Certification
- Juniper Certification
- Aruba Certification
- F5 Certification
- CCIE
- JNCIE
- ACMP
- Cisco DevNet
About NTT DATA,
global.nttAt NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.
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