Hajoca Corporation
A Technical Support Analyst serves as the primary contact for Hajoca's Profit and National Support Centers, providing troubleshooting assistance for hardware, software, and mobile devices across technical inquiries. The role involves documenting incidents within the ServiceNow platform, guiding customers through remote resolutions, and delivering exceptional customer service for desktop and network issues. Analysts collaborate with infrastructure teams, suggest procedural improvements, and complete required safety and compliance training to ensure efficient support operations.
Hajoca is one of the country’s largest privately-held wholesale distributors, supplying plumbing, heating & cooling (HVAC), pool, and industrial products to contractors, builders, and facility managers. Founded in 1858, the company operates a broad distribution network and offers deep inventory, logistics, and product expertise to support trade professionals. Hajoca emphasizes best-in-class customer service, reliability, and integrity while serving commercial and residential markets. Contractors and businesses rely on Hajoca for timely parts, technical support, and distribution solutions that help keep projects on schedule and profitable.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hajoca Corporation.
Hajoca Corporation didn’t post a salary, so this is our estimate from similar listings.
7% below the average for this role
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