Senior Technical Support Engineer China Shanghai Shanghai
Microsoft
About this role
This role involves owning and resolving complex customer technical issues, acting as an advisor, and collaborating with teams to troubleshoot and solve problems. The position also includes building community, sharing knowledge, and developing technical proficiency.
Skills
Qualifications
About Microsoft
microsoft.comExplore Microsoft products and services and support for your home or business. Shop Microsoft 365, Copilot, Teams, Xbox, Windows, Azure, Surface and more.
Recent company news
The New York TimesMicrosoft Takes a Stand Against the Trump Administration in Anthropic Fight - The New York Times
1 day ago
FortuneMicrosoft Teams can now track what room you're in
1 day ago
Federal News NetworkMicrosoft and retired military chiefs back AI company Anthropic in court fight against Pentagon
16 hours ago
VentureBeatMicrosoft says ungoverned AI agents could become corporate 'double agents.' Its fix costs $99 a month.
3 days ago
Pittsburgh Post-GazetteMicrosoft backs Anthropic, urging a judge to halt Pentagon's actions against AI company
1 day ago
About Microsoft
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Microsoft.
Salary
$13k – $18k
per year