Senior Technical Support Engineer, Developer Platform

Cloudflare Events(1 month ago)

HybridFull TimeSenior$135,252 - $181,023 (estimated)Technical Support

About this role

The Senior Technical Support Engineer, Developer Platform at Cloudflare supports developers building and running applications on Cloudflare’s developer products (Workers, KV, R2, D1, Durable Objects, AI Gateway, etc.). This hands-on, developer-focused role helps troubleshoot issues, ensure successful deployments and scaling, and helps shape support processes for a growing team. The role collaborates closely with engineering, product, developer relations, and GTM teams to surface feedback and improve the platform.

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Required Skills

Technical Support
Troubleshooting
Debugging
Customer Communication
Cross-Functional Collaboration
Documentation
Escalation
Web Development
JavaScript Frameworks
Cloud Providers

+9 more

Qualifications

AWS Solutions Architect
GCP Cloud Architect

About Cloudflare Events

cloudflare.com

Cloudflare is a global edge network and security platform that helps businesses connect, protect, and build on the Internet. It offers CDN, DDoS mitigation, managed DNS, WAF, zero-trust access, and developer services like Cloudflare Workers to run code at the edge. Cloudflare's products improve application performance and reliability while reducing complexity and cost for enterprises, developers, and consumer sites worldwide. The company emphasizes broad global coverage, low latency, and integrated security and performance features delivered from its distributed points of presence.

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