Senior Technical Support Engineer - Shifted workweek
Ping Identity
About this role
A Senior Technical Support Engineer at Ping Identity is a senior member of the global support organization focused on delivering high-quality technical assistance to enterprise customers of the cloud identity platform. The role operates on a shifted schedule to provide follow-the-sun support coverage and works closely with cross-functional teams to maintain product reliability and customer satisfaction. The position is within a cybersecurity company specializing in identity and access management.
Skills
Qualifications
About Ping Identity
pingidentity.comPing Identity is an identity security company that provides enterprise-grade identity and access management to protect users and every digital interaction. Its platform offers single sign-on, multi‑factor and adaptive authentication, access management, federation and API security, and customer/workforce identity solutions (e.g., PingOne, PingFederate, PingID). Ping emphasizes frictionless user experiences, risk‑based access controls, and interoperability across cloud, on‑premises, and hybrid environments to support modernization and digital transformation. Organizations choose Ping for its standards-based, scalable identity platform and broad integrations.
Recent company news
Stock TitanHow Mitek and Ping Identity plan to spot deepfakes before they hit your account
8 hours ago
www.marketscreener.comMitek Systems, Inc. Announces A New Integration with Ping Identity
4 hours ago
FinovatePing Identity Acquires Best of Show Winner Keyless
Nov 3, 2025
Ping IdentityPing Identity Unveils Just-in-time Privileged Access Capability to Empower Enterprises Across the Full Identity Lifecycle
Aug 18, 2025
IT Brief UKPing Identity names Graeme Ventris to lead EMEA Channel
1 day ago
About Ping Identity
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Ping Identity.
Salary
$84k – $100k
per year
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