Senior Technical Support Engineer - Shifted workweek

Ping Identity(14 days ago)

HybridFull TimeSenior$83,500 - $100,000Technical Support

About this role

A Senior Technical Support Engineer at Ping Identity is a senior member of the global support organization focused on delivering high-quality technical assistance to enterprise customers of the cloud identity platform. The role operates on a shifted schedule to provide follow-the-sun support coverage and works closely with cross-functional teams to maintain product reliability and customer satisfaction. The position is within a cybersecurity company specializing in identity and access management.

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Required Skills

Technical Support
Troubleshooting
Linux
Unix
Windows Server
HTTP
SSL
IPv4/IPv6
Java
Tomcat

+10 more

Qualifications

Bachelor's Degree

About Ping Identity

pingidentity.com

Ping Identity is an identity security company that provides enterprise-grade identity and access management to protect users and every digital interaction. Its platform offers single sign-on, multi‑factor and adaptive authentication, access management, federation and API security, and customer/workforce identity solutions (e.g., PingOne, PingFederate, PingID). Ping emphasizes frictionless user experiences, risk‑based access controls, and interoperability across cloud, on‑premises, and hybrid environments to support modernization and digital transformation. Organizations choose Ping for its standards-based, scalable identity platform and broad integrations.