T38fax

Senior Technical Support Engineer (SIP / VoIP / FoIP)

T38fax

1 year ago
Remote
Full Time
Senior
0 applicants
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T38fax
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About this role

A Technical Support Engineer at T38Fax provides escalated support for FoIP and SIP-related technical issues, troubleshooting complex network and fax transmission problems. The role involves working closely with customers and internal teams to ensure seamless communication experiences.

Skills

Qualifications

Bachelor's Degree in Computer Science or related fieldExperience with WiresharkExperience with Asterisk, Kamailio, FreeSWITCH, OpenSIPS, or cloud-based VoIP APIsWorking knowledge of Linux/Unix Operating SystemExperience with help desk ticketing systems
T38fax

About T38fax

t38fax.com

T38Fax is an industry-leading T.38 FoIP (fax over IP) provider that delivers reliable online fax services over IP networks. Their platform lets businesses connect any T.38-capable device or VoIP infrastructure to a managed network for consistent send/receive faxing. T38Fax focuses on dependable delivery and straightforward integration to help organizations move traditional fax workflows to IP.

About T38fax

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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