Ingram Micro
The Senior Technical Support Engineer at Ingram Micro provides Tier 1–2 technical support for Microsoft Azure and Microsoft 365 environments, focusing on diagnosing and resolving break-fix scenarios for cloud infrastructure and productivity services. The role involves collaborating with partners and customers to restore service, manage incidents within SLA targets, and escalate complex issues to Microsoft. This position requires strong troubleshooting skills and a customer-focused mindset to ensure smooth global technology operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Ingram Micro didn’t post a salary, so this is our estimate from similar listings.