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Senior Technical Support Engineer at Zip - ApplyBlast

Senior Technical Support Engineer

Zip

10 months ago

3.9 on Glassdoor

San Francisco, CA

Hybrid

Full Time

Senior

0 applicants

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About this role

A Senior Technical Support Engineer at Zip serves as the primary technical escalation point for customer support, leveraging deep product knowledge to diagnose and resolve complex issues in procurement workflows and integrations. This role requires collaboration with Engineering to optimize processes, improve documentation, and enhance tooling, ensuring efficient issue resolution and customer advocacy. The position involves direct interaction with high-profile clients and demands expertise in APIs, debugging, and system configurations within a rapidly evolving technical ecosystem.

Skills

About Zip

ziphq.com

Headquarters

San Francisco, California, United States

Company Size

201-500 employees

Founded

2020

View Profile

Zip is a leading AI procurement orchestration platform that automates the entire intake-to-pay process using purpose-built AI agents and Superagents. Its product suite includes Intake-to-Procure, Procure-to-Pay, Sourcing, Supplier Onboarding, Risk Orchestration, AI Contract Orchestration, Global Payments, and Vendor Cards. Zip helps organizations of all sizes drive operational efficiency, mitigate risk, ensure compliance, and optimize spend across procurement, finance, and accounting functions.