Senior / Technical Support Engineer

Symbotic(1 month ago)

HybridFull TimeSenior$71,000 - $97,900Technical Support

About this role

A Senior Technical Support Engineer at Symbotic supports the reliable operation of the company’s AI-powered robotic systems within customer environments, focusing on system stand-up, stabilization, and ongoing operations. The role serves as a technical partner to internal teams and customer stakeholders and may lead escalations and coordinate with site leadership. The position involves shift work (including nights and weekends) and occasional travel to customer sites.

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Required Skills

Troubleshooting
Linux
Windows
VMware
Networking
Virtualization
Active Directory
Scripting
SQL
Remote Support

+2 more

Qualifications

Bachelor's Degree in Controls Engineering, Computer Science, Information Technology or Related Field
Valid Driver's License

About Symbotic

symbotic.com

End-to-End A.I.-powered robotic warehouse automation system increases efficiency, speed and flexibility, while reducing labor needs and operating costs.

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