Senior Technical Support Engineer
Redica Systems
About this role
A Senior Technical Support Engineer responsible for resolving complex technical issues, supporting AWS cloud-based applications, and collaborating with cross-functional teams to improve support processes. The role involves incident management, customer communication, and maintaining operational security and documentation.
Skills
Qualifications
About Redica Systems
redica.comRedica Systems provides Quality and Regulatory Intelligence to life sciences professionals. Request a demo today.
Recent company news
Redica Systems Closes Financing to Advance Predictive Quality and Regulatory Intelligence in Life Sciences
May 15, 2025
Quality Solutions Provider Redica Systems Closes Financing
Jun 6, 2025
Redica Systems Receives $15M Debt Financing
Apr 16, 2025
Redica Systems has announced a critical addition to its executive leadership team with the hiring of Larry Coble as the Chief Revenue Officer.
Jun 2, 2022
EXCLUSIVE: A J&J Heart Pump is Linked to Far More Deaths than Previously Reported. Did FOIA Requests Send a Signal?
Apr 10, 2024
About Redica Systems
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Redica Systems.
Salary
$85k – $115k
per year
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