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Senior Technical Support Engineer at Chainguard - ApplyBlast

Senior Technical Support Engineer

Chainguard

21 days ago

4.4 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

Chainguard is seeking a Senior Technical Support Engineer to serve as the primary point of contact for enterprise customers, resolving complex technical issues related to Chainguard Images and modern containerization tools. This role involves triaging and investigating customer problems, collaborating with Engineering to resolve bugs, and maintaining clear communication to ensure high customer satisfaction. The position requires a blend of technical expertise in Linux, Docker, and Kubernetes with strong customer service skills to support a fast-paced, remote-first team.

Responsibilities

Triage and resolve complex customer issues involving Chainguard Images
Communicate technical solutions clearly to enterprise customers and stakeholders
Collaborate with Engineering to escalate bugs and drive product improvements

Skills

About Chainguard

chainguard.dev

Headquarters

Kirkland, Washington, United States

Company Size

51-200 employees

Founded

2021

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Chainguard provides trusted open source artifacts for every layer of the modern software stack—containers, language libraries, and VM images. They focus on reducing supply‑chain risk by producing hardened, minimal, and vulnerability‑reduced artifacts with strong provenance and signing. Chainguard also supplies tools and services to integrate those artifacts into secure CI/CD and DevSecOps workflows. Organizations use Chainguard to deploy more auditable, reproducible, and secure software.