Senior Technical Support Representative
Tobii Dynavox(1 month ago)
About this role
A Senior Technical Support Representative at Tobii Dynavox plays a crucial role in providing expert technical support for specific product lines, assisting both customers and support representatives. This position involves collaborating with the R&D team to understand new product releases and ensuring that customer concerns are addressed effectively, thereby enhancing the overall customer experience.
Required Skills
- Technical Support
- Customer Escalation
- Collaboration
- Interpersonal Skills
- Windows Operating Systems
Qualifications
- Bachelor Degree in IT or Computer Science
- 2+ Years Experience in Technical Support
About Tobii Dynavox
tobiidynavox.comDiscover Tobii Dynavox AAC solutions for people with conditions such as autism, ALS and cerebral palsy. We make communication apps and AAC devices, speech generating devices, and eye trackers controlled by eye gaze, touch and switch access.
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