Senior Technical Support Specialist - ENI (EMEA Shift)
Autodesk Canada Co.(2 months ago)
About this role
A Senior Technical Support Specialist at Autodesk provides assistance to customers using CIVIL 3D, focusing on resolving technical issues and enhancing the customer experience. This role involves proactive support through various channels, documentation of customer interactions, and may include leading process improvements and mentoring less experienced colleagues.
Required Skills
- Civil 3D
- Technical Support
- Troubleshooting
- Customer Experience
Qualifications
- Bachelor's degree in Civil, Architecture, Mechanical, or related field
- 5 or more years experience in Civil 3D
About Autodesk Canada Co.
autodesk.comAutodesk is a leading company in 3D design, engineering, and entertainment software that enables users to imagine, design, and create innovative solutions across various industries. The company's products serve a wide range of sectors including architecture, manufacturing, construction, and media & entertainment. Autodesk is dedicated to sustainability and improving workflows, providing tools like AutoCAD, Revit, and Maya to enhance creativity and efficiency. With a strong commitment to technology and user-centric design, Autodesk helps shape the future of digital design and construction.
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