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© All Rights Reserved. ApplyBlast.com
Ema
The Senior Technical Support Specialist at Ema is responsible for owning the health, reliability, and trustworthiness of deployed agentic AI systems in production, handling high‑severity incidents, and providing clear communication and workarounds to enterprise customers. The role acts as a bridge between customers and engineering, driving root‑cause analysis, incident resolution, and feedback loops to improve the platform.
Headquarters
San Francisco, California, United States
Company Size
1-10 employees
Founded
2023
Ema is a cutting-edge technology company specializing in AI-driven solutions for enterprises, providing a universal AI employee that adapts and evolves to meet various organizational needs. Their AI agents are designed to enhance productivity across all roles and industries, going beyond simple automation to learn and improve over time. Ema's innovative tools support businesses in building and deploying a capable AI workforce, ensuring operational efficiency and success in an increasingly digital landscape.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ema.
Ema didn’t post a salary, so this is our estimate from similar listings.
14% below the average for this role
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