OpenText
The Senior Technical Support Specialist provides advanced technical troubleshooting and resolution for OpenText products across on-premises and cloud environments. This role requires deep technical expertise to deliver durable solutions for complex customer scenarios while engaging with enterprise-level organizations. The position involves managing escalated customer situations, collaborating with product engineering teams, and serving as an escalation point for advanced technical issues.
OpenText helps organizations securely manage and connect data across the enterprise, transforming data into trusted, AI-ready information.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for OpenText.
6% below the average for this role
1 month ago
Sr. Technical Support Specialist
Open Text Web Solutions Usergroup eV
Sr. Technical Support Specialist
Open Text Web Solutions Usergroup eV
Sr. Cloud Applications Consultant
Open Text Web Solutions Usergroup eV
Lead Technical Analyst
Open Text Web Solutions Usergroup eV
Senior Technical Support Specialist
Open Text Web Solutions Usergroup eV
Technical Support Specialist
Open Text Web Solutions Usergroup eV