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© All Rights Reserved. ApplyBlast.com
OpenText
The Senior Technical Support Specialist will support customers and partners as part of a global team, taking ownership of cases raised via email or phone and working them through to resolution within defined SLAs. This role involves diagnosing and troubleshooting technical issues across various environments, including operating systems, applications, networks, and cloud platforms. The specialist will manage multiple customer cases simultaneously while maintaining high levels of customer satisfaction and providing timely updates.
OpenText helps organizations securely manage and connect data across the enterprise, transforming data into trusted, AI-ready information.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for OpenText.
17% below the average for this role
1 month ago
