Drata
The Senior Technical Support Specialist at Drata provides strategic technical support and leadership for complex enterprise customers, ensuring timely resolution of critical issues and maintaining high-quality service standards. This role involves diagnosing advanced integration problems, leading root cause analysis, and acting as a trusted advisor for compliance workflows and audit preparation. The specialist collaborates with Product and Engineering teams to influence feature development and mentors support team members to enhance overall service delivery.
Headquarters
San Francisco, California, United States
Company Size
201-500 employees
Founded
2020
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Drata.