Senior Technical User Operations Specialist

harvey(8 days ago)

RemoteFull TimeSenior$119,000 - $161,000User Operations

About this role

Harvey is transforming how legal and professional services operate through cutting-edge AI and a robust platform, reshaping the future of work in this sector. The company offers a fast-growing environment at the forefront of innovation with a global customer base, driven by strong investor backing.

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Required Skills

API
Troubleshooting
Customer Support
Bug Tracking
Technical Communication
System Behavior
Support Operations
Pattern Recognition
Mentoring
Process Improvement

About harvey

www.harvey.ai

Vercel is a platform designed for frontend developers to build, deploy, and host fast, modern websites and applications. It specializes in serverless functions and static site generation, leveraging a global edge network to deliver high performance and scalability. Vercel is widely used for its seamless integration with frameworks like Next.js, enabling developers to create highly dynamic and responsive user experiences. The platform focuses on optimizing the developer experience while ensuring reliable and efficient web application performance.

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