Senior Technician, Technical Support

Mapleview Family Dentistry(1 day ago)

Round Rock, Texas, United StatesOnsiteFull TimeSenior$53,125 - $68,750Technical Support

About this role

A Senior Technical Support Technician at Dell Technologies provides expert assistance to customers through remote diagnostics, technical troubleshooting, and problem resolution. They develop solutions to enhance customer satisfaction, drive operational excellence, and mentor team members. The role emphasizes delivering high-quality customer service and technical support in a fast-paced environment.

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Required Skills

Customer Service
Troubleshooting
Diagnostic Procedures
Problem Solving
Communication
Remote Support
Technical Support
IT Support
Troubleshooting Tools
Database Management

About Mapleview Family Dentistry

talent.com

Talent.com is a global job search platform and aggregator that helps job seekers discover open positions, salary data, and company information. It operates localized sites in many countries and languages to surface listings from employers and job boards. The site offers search tools, alerts and resources to compare opportunities and compensation. Employers can post jobs and reach candidates through Talent.com's marketplace.

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