Selene Finance LP
The Senior Telephony Analyst serves as a key contributor to the design, administration, optimization, and advancement of Selene's contact center technology environment. This role combines telephony administration, IVR/IVA development, contact center engineering, reporting, and operational strategy to improve borrower experience, maximize operational efficiency, and support business growth. The ideal candidate will possess deep expertise in telephony systems, IVR programming, intelligent virtual assistant (IVA) technologies, inbound and outbound call routing strategies, and contact center operations.
Discover Selene's finance, diligence, and title services. Learn more about resources, insights, and opportunities for borrowers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Selene Finance LP.
Selene Finance LP didn’t post a salary, so this is our estimate from similar listings.
28% below the average for this role