kfcdesmond
The Senior Usability Researcher will lead user research across KFC US's digital guest channels and team‑member tools, generating insights that shape design, product requirements, and operational workflows. The role collaborates with product, design, engineering, marketing, and restaurant operations to ensure research findings drive actionable improvements.
Kentucky Fried Chicken (KFC) is a global fast-food restaurant brand specializing in fried chicken and chicken-based meals. Part of Yum! Brands, it operates thousands of locations worldwide offering buckets, sandwiches, sides, and beverages with drive-thru, dine-in, and delivery options. The menu centers on its signature Original Recipe chicken seasoned with 11 herbs and spices, with regional variations to fit local tastes. KFC emphasizes fast, convenient service, bold flavors, and a consistent brand experience across markets.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for kfcdesmond.
10% below the average for this role