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Senior User Researcher with Dutch at Wolters Kluwer - ApplyBlast

Senior User Researcher with Dutch

Wolters Kluwer

5 days ago

4.1 on Glassdoor

Hoevelaken, Netherlands

Hybrid

Full Time

Senior

0 applicants

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About this role

This role leads complex user research to drive product improvements and strategic decisions, with a focus on AI-enabled products within the Netherlands Tax and Accounting division. The Senior CX/UX Researcher works autonomously to provide insights that inform product strategy, design, and delivery while collaborating with cross-functional teams. The position involves mentoring peers, managing research roadmaps, and ensuring evidence-based decision-making across the organization.

Responsibilities

Lead strategic user research initiatives to shape product and experience strategy
Analyze evidence and usage data to identify actionable insights and emerging trends
Present strategic findings and recommendations to cross-functional teams and stakeholders