IOM
The Senior User Support Associate (Wave) provides Tier 2 support for Supply Chain tickets within the Oracle Cloud Fusion ERP environment, guiding end‑users through issue resolution, workarounds, and system usage. The role involves incident and problem management, escalation to Tier 3, and collaboration with Tier 1 to develop solution articles, while ensuring coverage across workday, evening, and rotating Sunday shifts.
Official website of IOM, the leading organization within the United Nations system promoting humane and orderly migration for the benefit of all.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for IOM.
IOM didn’t post a salary, so this is our estimate from similar listings.
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