Senior UX Researcher
ClassPass(4 days ago)
About this role
A Senior UX Researcher for Payments and International Experiences at Playlist/Mindbody will lead strategic user research to inform global product decisions for wellness businesses. The role centers on shaping the research roadmap, driving inclusion and clarity across cross-functional teams, and fostering a culture of insight across product, design, and engineering. You'll balance deep discovery with iterative evaluation to influence roadmaps and launches.
Required Skills
- UX Research
- Mixed Methods
- Generative Research
- Evaluative Research
- In-Depth Interviews
- Usability Testing
- Survey Design
- Data Synthesis
- Storytelling
- Workshop Facilitation
+8 more
About ClassPass
playlist.comPlaylist is a technology company that powers the experiences economy by bringing together brands like Mindbody, ClassPass, and Booker into a single platform. It builds software and consumer-facing marketplaces that connect people to movement, mindfulness, and other wellness and experiential services. Its products help operators manage bookings, class discovery, memberships and business operations while enabling consumers to find and book experiences. Headquartered in San Luis Obispo, CA, Playlist frames its mission around building technology that makes wellness and meaningful experiences more accessible.