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Senior UX Researcher at Trustpilot - ApplyBlast

Senior UX Researcher

Trustpilot

1 month ago

4.0 on Glassdoor

Edinburgh, Scotland, United Kingdom

Onsite

Full Time

Senior

0 applicants

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About this role

The Senior UX Researcher at Trustpilot serves as the primary expert for measuring how people and businesses experience trust on the platform, owning the quantitative research agenda for assigned product areas. This role involves designing and executing large-scale surveys, behavioral analytics, and experimentation while partnering with Data Science to build a shared measurement culture. The position requires translating statistical outputs into clear narratives that drive product decisions and coaching other researchers to raise the team's statistical literacy.

Responsibilities

Design and own the quantitative research roadmap for product areas
Lead large-scale surveys and behavioral analytics using statistical rigor
Partner with Data Science to build shared measurement culture and coach researchers

Skills

About Trustpilot

trustpilot.com

Headquarters

Copenhagen, Hovedstaden, Denmark

Company Size

501-1000 employees

Founded

2007

View Profile

Trustpilot is an online consumer-review platform where people can read, write, and share reviews about businesses worldwide. It offers businesses tools to collect, manage, and showcase customer feedback—review invitations, on-site widgets, analytics, and reputation-management features—to help improve trust and visibility. Trustpilot aggregates ratings into searchable company profiles and a TrustScore, enforces community guidelines and moderation, and provides integrations for marketing and customer-experience teams. Headquartered in Copenhagen with a global footprint, it’s widely used by shoppers and brands to increase transparency and inform purchasing decisions.