Senior Voice & Contact Center Engineer

Nawy Real Estate

10 months ago

Cairo, Egypt

Onsite

Full Time

Senior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

Senior Voice & Contact Center Engineer responsible for leading the management, optimization, and modernization of a 3CX-based call center infrastructure. The role focuses on ensuring high availability and performance of voice systems and driving the transition from outsourced telephony to a fully managed on-premise solution. The position works closely with Customer Care and IT teams to integrate voice systems with other platforms and to enable advanced contact center features.

Skills

Qualifications

3CX Certification

About Nawy Real Estate

nawy.com

Nawy is a leading real estate platform in Egypt, specializing in connecting buyers, sellers, and investors to premium properties. With a comprehensive portfolio that includes listings in coveted areas such as New Cairo and the North Coast, Nawy offers users the ability to filter property searches based on price and location. Founded in 2016 by Mostafa Beltagy, Nawy is recognized for its innovative approach to real estate, making it a trusted broker in the Egyptian market.