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Senior Workday Engineer at ServiceTitan - ApplyBlast

Senior Workday Engineer

ServiceTitan

5 months ago

3.4 on Glassdoor

India

Onsite

Full Time

Senior

0 applicants

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About this role

A Senior Workday Engineer at ServiceTitan serves as a production support partner for the Finance Business Technology team, ensuring billing accuracy, revenue recognition integrity, and smooth month-end close activities. This role bridges finance operations and enterprise systems by managing day-to-day support, resolving technical issues, and collaborating with US-based stakeholders. Candidates will maintain system health, build reports, and document workflows to keep the financial engine running efficiently in a fast-paced SaaS environment.

Responsibilities

Serve as the first point of contact for system-related finance requests
Troubleshoot Workday revenue recognition and billing exceptions during close cycles
Build and maintain ad hoc reports for billing operations and collections
Document and escalate system issues for root cause analysis
Create runbooks and user guides for recurring production workflows