Server Load Balancer Engineer (L1)
NTT DATA,(1 month ago)
About this role
The Security Remote Field Service Engineer (L1) at NTT DATA is an entry-level engineering role providing professional remote technical support for security technologies across a region. The role focuses on diagnosing and resolving incidents, restoring client services to meet SLAs, and maintaining accurate configuration and service records. It supports client-facing interactions and coordinates with vendors and internal teams to ensure service continuity.
Required Skills
- Technical Support
- Incident Diagnosis
- Troubleshooting
- Service Monitoring
- Configuration Management
- Remote Support
- Escalation Management
- Root Cause Analysis
- Client Communication
- Vendor Coordination
Qualifications
- Degree in Information Technology or Computing
- CCNA
- JNCIA
- ACCA
- PCNSA
- CCSA
About NTT DATA,
global.nttAt NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.
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