Service Administrative Assistant, Worksite Solutions

The Service Administrative Assistant at Western States Equipment Company serves as the primary point of contact between technology support, field service teams, and clients to streamline repair communications and ensure efficient service call management. This role involves greeting clients, processing service inquiries from start to invoice, coordinating with sales teams, and maintaining accurate records in systems like Monday.com. The position requires strong customer service skills, proficiency in computer systems, and adherence to safety protocols in a dynamic worksite environment.