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© All Rights Reserved. ApplyBlast.com
MCT Group
The Service Administrator serves as the primary liaison between customers and the service department, delivering exceptional customer service throughout the service process. This role is responsible for initiating service requests, assessing customer needs, verifying warranty coverage, and managing repair orders from intake to release. The position ensures a positive customer experience by addressing inquiries, resolving concerns, and coordinating repairs and installations.
MCT Group (Marcantonini Concrete Technology) designs and manufactures concrete mixing plants and complete production and distribution systems. They provide customized, turnkey solutions including batching and mixing equipment, material handling and silos, plus management and control software for plant automation and production monitoring. Their products and services target ready‑mix, precast and industrial concrete applications, with options for modular plants and plant modernization. MCT emphasizes tailored engineering, project management, installation and after‑sales support to maximize productivity and compliance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for MCT Group.
32% below the average for this role