Service Advisor - Houston

Lucid Motors(1 month ago)

Houston, TXOnsiteFull TimeMedior$52,000 - $70,000Service Department

About this role

The Service Advisor at Lucid is responsible for delivering an exceptional customer experience throughout the vehicle service process, acting as the primary client contact from check-in to vehicle handover. The role involves coordinating logistics for loaner and rental vehicles, documenting vehicle condition and repairs, and ensuring work meets Lucid’s quality standards. This position supports customer satisfaction metrics and interfaces with technicians and internal systems to facilitate accurate service operations.

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Required Skills

Customer Service
Vehicle Inspection
Check-In
Damage Documentation
Loaner Coordination
Rental Coordination
CSI Management
Work Order Review
Warranty Processing
DocuSign

+6 more

Qualifications

AA or BS in Automotive Technology
AA or BS in Business Management
Valid Driver’s License
CPR Certification (post hire)

About Lucid Motors

lucidmotors.com

Lucid Motors (Lucid Group, Inc.) is an American electric vehicle company that designs and manufactures luxury, technology-forward EVs focused on sustainable mobility and a reimagined driving experience. Founded in 2007 and headquartered in Newark, California, Lucid’s flagship Lucid Air emphasizes long range, high efficiency, premium interiors, and advanced powertrain and battery engineering; the company sells and leases vehicles directly and provides customer support and service. Lucid positions itself in the premium EV market by combining in-house hardware and software innovation with global sales and service expansion.