Service, Advisor I
AIA(22 days ago)
About this role
A customer service role at AIA within the operations organization supporting customers of its insurance products. The position contributes to the company mission of helping people live healthier, longer, better lives and works closely with internal business partners. It is suited to candidates with prior insurance or hotline/customer service experience.
Required Skills
- Customer Service
- Complaint Handling
- Call Documentation
- Phone Communication
- Insurance Knowledge
- MPF Knowledge
- Problem Escalation
- Stakeholder Liaison
- Outbound Calling
Qualifications
- Secondary Education
- IA License (Paper 1,2,3,5)
- MPFA Certification (Paper 4)
About AIA
aia.comAIA provides insurance solutions to both individuals and businesses. Find out more about our services and latest updates.
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