Sonic Automotive
A Service Advisor acts as the primary liaison between customers and technicians in an automotive dealership, ensuring vehicles are diagnosed, serviced, and repaired efficiently. The role involves greeting clients, explaining repair recommendations and costs, scheduling appointments, and managing service records while maintaining high customer satisfaction.
Headquarters
Charlotte, North Carolina, United States
Company Size
10001+ employees
Founded
1997
Sonic Automotive is a multi-brand automotive retailer operating more than 100 dealerships across 13 states and representing about 25 new-car brands. The company provides online search and inventory tools for new and used cars and delivers full-service dealership offerings including sales, financing and service. Sonic positions itself as modernizing the car‑buying experience with digital tools and a customer-first approach — “Car Buying, the Way it Should Be.”
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Sonic Automotive.
87% above the average for this role
Service Advisor
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