Service Advisor - Truck Care

The Service Advisor at Love's is a customer-focused professional responsible for listening to customer concerns, diagnosing service needs, and advising on the best solutions to get customers back on the road quickly. The role involves estimating repair costs and timelines, securing customer agreements, and acting as a liaison between customers and technicians to ensure outstanding service levels. This position drives profit through the sales of services, repairs, and parts while maintaining accurate documentation and reconciling final invoices.