Service Advisor (w/m/d)

Deutsche Glasfaser

1 month ago

Borken, Germany

Hybrid

Full Time

Trainee

0 applicants

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About this role

This role involves handling customer inquiries, providing professional support via phone and email, and documenting customer interactions to ensure quality and transparency. It offers flexible work arrangements and focuses on delivering friendly, solution-oriented service to enhance customer satisfaction.

Skills

About Deutsche Glasfaser

deutsche-glasfaser.de

Deutsche Glasfaser is a German telecommunications company that builds and operates full‑fiber (FTTH) networks to connect homes and businesses across Germany. It provides high‑speed Internet, telephone and TV packages — with plans up to 1 Gbit/s — and markets itself as bringing customers the “Internet of the future.” The company focuses on planning and rolling out fiber infrastructure in municipalities and residential areas, handling installation and service provisioning. Deutsche Glasfaser often partners with local communities to organize network rollouts and customer sign‑ups.